Regional Manager

    • Job Tracking ID: 85407-287763
    • Job Location: Venice, FL
    • Job Level: Management
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: June 07, 2019
    • Years of Experience: 5+
    • Starting Date: ASAP
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Job Description:

*This position can be remote as long as the candidate is close to a major airport*

Position Summary:

The Regional Manager will oversee a Region of 10-15 Tervis specialty retail stores. As a Regional Manager you are responsible for effective cross functional leadership in a collaborative environment. The Regional Manager is accountable for all facets of our retail business to include, but not limited to the following, positive sales and profit growth, generate new business within assigned markets, develop overall brand awareness within markets we serve, exceed customer service standards, improve productivity and efficiencies, control expenses to budgeted plan, reduce shrink, planning and development of new store openings, execute on operational and merchandise initiatives, responsibility for P&L results. The Regional Manager will be required to identify, coach and develop talent through proactive succession planning.

Essential Functions:

  • Multi Store management. Ensures stores are following guidelines, providing excellent customer service and maximizing their revenue and profitability goals.
  • Assures compliance with legal and lease related requirements.
  • Recruit, manage, coach and develop a high performing team of Store Managers and Assistant Managers

  • Ensures that stores are staffed properly, motivates and encourages employees, counsels throughout hiring/training/termination process.
  • Controls costs by ensuring that wage percentage is within goal, product profit margins are managed as planned and by avoiding unnecessary expense
  • Recommends and project manages plans of action for marketing and merchandising for each individual location. Suggests appropriate product ideas for each location.
  • Is on call during nights and weekends in case of emergency or urgent requests
  • Communicates clearly and often within Region and Corporate office to ensure productivity and accuracy
  • Provides Store Managers and employees with coaching and suggests potential areas of development
  • Identifies and Communicates problems, concerns and potential safety issues and takes action to improve them
  • Build and maintain good communication with all members of corporate offices, mall offices and other partner stores

  • Partner with Corporate to implement and maintain all merchandising directives; ensure execution of effective merchandising strategies in all locations

  • Assist in analysis of sales reports and data to determine the needs of the business and set business strategies with the Director of Stores

  • Creates and models an environment that promotes a working environment where employees and their ideas and input are welcome and valued.

  • Manages approved special events and programs to increase sales in coordination with corporate
  • Recognizes and shares excellent results within the Region and the rest of the Stores Group
  • Ensures promotional programs within the store are performed when expected and as planned
  • Assist during new store openings and setup
  • Performs projects as assigned by Director of Stores

Experience and Skills:

  • A minimum of 5 years of multi-store management experience required
  • Specialty Store management experience required
  • College Graduate preferred
  • Excellent Communication and Customer Service Skills
  • Ability to develop strategy, objectives and execute on tactics to scale business for the future
  • Proven track record in the supervision of others, conflict resolution, and building effective teams.
  • Highly motivated self-starter with high level of initiative, open-minded and self-confident with the ability to manage multiple priorities in a fast-paced environment.
  • Identifies and develops talent to build the cross-functional leadership & succession planning
  • Ability to travel extensively
  • Experience with P & L reports and other financial reports
  • Ability to multitask and handle multiple priorities
  • Ability to analyze issues and provide solutions
  • Able to work evenings and weekends when necessary

Working Conditions:

  • Extensive travel required